Política de envío

SHIPPING POLICY

Last updated: 15 October 2026

WHERE WE SHIP
We currently ship within the United States only.

PROCESSING TIME
Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day.

DELIVERY TIME
Once dispatched, standard delivery typically takes 3–7 business days. Delivery times are estimates provided by the carrier and are not guaranteed.

SHIPPING COSTS
Shipping is free on every order delivered within the United States, including subscription orders. There is no minimum order value.

TRACKING
You will receive a confirmation email when your order is placed, and a second email with tracking information once it has been dispatched. If you have not received tracking information within 5 business days, email support@nutritia.co.

INCORRECT ADDRESSES
Please check your delivery address carefully at checkout. We are not responsible for orders delivered to an address entered incorrectly. If a parcel is returned to us as undeliverable, we will contact you to arrange redelivery, which may incur an additional shipping charge.

LOST OR DELAYED PARCELS
If tracking shows no movement for 10 business days, or your parcel is marked delivered but has not arrived, email support@nutritia.co and we will open an investigation with the carrier.

DAMAGED IN TRANSIT
If your order arrives damaged, email support@nutritia.co within 14 days of delivery with your order number and photographs. We will replace or refund the affected items.

CONTACT
Nutritia
2155 Louisiana Blvd NE
Albuquerque, NM 87110
United States
support@nutritia.co
+1 (321) 524-2554